Return is a scheme provided by the respective company directly under this policy, under which the option of replacement and/or exchange is offered. All products listed under a particular category may have the same return policy.
Category
Period
Conditions
Lifestyle: Footwear
Within 7 working days from delivery
Exchange is allowed only in case of a manufacturing defect or if an incorrect product or size is delivered.
Lifestyle: Footwear
—
In such cases, the company will resend the correct product free of charge.
Lifestyle: Footwear
—
The product must be unworn, unused, free from stains, undamaged, and returned with all original tags and packaging intact.
Lifestyle: Footwear
—
Any item that does not meet these conditions will not be accepted for exchange.
Lifestyle: Footwear
—
In any other case, applicable shipping charges (approx. ₹600/-) may apply.
Refund Policy
Category
Period
Conditions
Category 1
—
Refunds are not available for online purchases. Once an order is confirmed, no refunds will be issued.
Category 2
Within 7 days of delivery
Customers may apply for exchange only, subject to the company’s exchange policy and eligibility conditions.